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Privacy Policy

Effective date: January 1, 2026

At HomiApp, we take our users' privacy seriously. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

We collect the following information when you use our Service:

Account information

  • Full name
  • Email address
  • Phone number
  • Business name and address
  • Company logo (if provided)

Business information

  • Customer data you enter (name, phone, address)
  • Job and appointment information
  • Invoices and quotes generated
  • Notes, photos, and documents related to jobs

Technical information

  • Device type and browser
  • IP address
  • Service usage data (features used, access frequency)

2. How We Use Your Information

We use your information to:

  • Provide the Service: Manage your account, process jobs, generate invoices, and enable collaboration among your team members.
  • Send notifications: Appointment reminders, new job assignment alerts, and important communications about your account.
  • Improve the Service: Analyze usage patterns to optimize the user experience and develop new features.
  • Customer support: Respond to your inquiries and resolve technical issues.

3. Data Storage

Your data is stored on Google Cloud servers through Firebase, located in the United States. Firebase meets enterprise-level security standards, including SOC 1, SOC 2, and SOC 3 certifications.

Data is transmitted in encrypted form via HTTPS/TLS.

4. Sharing Data with Third Parties

We do NOT sell, rent, or share your personal data with third parties for marketing or advertising purposes.

We only share information with:

  • Firebase / Google Cloud: To operate the Service infrastructure (storage, authentication, push notifications).
  • Essential service providers: Only when strictly necessary for the operation of the Service, and under confidentiality agreements.
  • Legal requirements: If required by law or to protect the rights, property, or safety of HomiApp or its users.

5. Cookies and Similar Technologies

HomiApp is a Progressive Web App (PWA) that uses:

  • Authentication tokens: Firebase Authentication uses secure tokens to keep your session active. These are not tracking cookies.
  • Local storage: We store application preferences (theme, language) in the browser's local storage.
  • Service Worker: For offline functionality and application caching.

We do NOT use tracking cookies, advertising, or third-party analytics.

6. User Rights

You have the right to:

  • Access your personal data stored in the Service
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Export your data in a readable format
  • Withdraw your consent for data processing

To exercise any of these rights, contact Homiappliance@gmail.com. We will respond to your request within 30 days.

7. California Consumer Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights regarding your personal data:

  • Right to know: You may request that we disclose what personal data we have collected, used, or shared in the past 12 months.
  • Right to delete: You may request the deletion of your personal data, subject to certain legal exceptions.
  • Right to non-discrimination: We will not treat you differently for exercising your rights under the CCPA.

We do not sell personal information. HomiApp does not sell, and has not sold in the past 12 months, any personal information of its users to third parties.

To exercise these rights, contact Homiappliance@gmail.com. We will verify your identity before processing your request and respond within the 45 days required by law.

8. Data Retention

We retain your data as long as your account remains active. If you cancel your account:

  • Your data will be retained for 30 days after cancellation, during which you may request its restoration.
  • After 30 days, your data will be permanently deleted from our systems.
  • Certain information may be retained for longer periods if required by law (e.g., billing records).

9. Security

We implement the following security measures to protect your data:

  • Encryption in transit: All communications are conducted over HTTPS.
  • Firebase Security Rules: Database-level security rules that ensure each user only accesses their company's data.
  • Company isolation (companyId): Each company's data is completely isolated. No user can view, modify, or access another company's data.
  • Secure authentication: Firebase Authentication with encrypted passwords.

While we strive to protect your data, no system is 100% secure. In the event of a security breach, we will notify you within 72 hours.

10. Minors

HomiApp is a service designed for businesses and professionals. We do not intentionally collect information from persons under 18 years of age. If we discover that we have collected data from a minor, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will take effect upon being posted on this page, and we will update the effective date at the top.

For significant changes, we will notify you by email at least 30 days in advance.

12. Contact

If you have questions about this Privacy Policy or about how we handle your data, you can contact us at:

Email: Homiappliance@gmail.com